V11 to V12, section by section.

Pro: USD 499/month; Scale Up: USD 999/month.

Every Base Plan applies to one Workspace, includes AI Credit and Ticket capacity, and supports up to 100 Authorized User accounts.

One AI Boost and one Ticket Boost may be active; replacement tiers never stack.

Failed, duplicate, replayed, blocked, and expressly non-billable onboarding operations do not consume capacity.

Pro: USD 499/month; Scale Up: USD 999/month.

Every Base Plan applies to one Workspace and includes AI Credit and Ticket capacity. Pro supports up to 50 Authorized Users per Workspace; Scale Up supports up to 100.

One AI Boost and one Ticket Boost may be active; replacement tiers never stack.

Failed, duplicate, replayed, blocked, and expressly non-billable onboarding operations do not consume capacity.

This Schedule is the authoritative customer-facing description of standard monthly plan entitlements, metering, and recurring Boost pricing. Documentation may explain operation-specific mechanics but may not silently reduce the paid entitlement stated here or in an Order.

Plan | Monthly fee | Included AI Capacity | Included Ticket Capacity | Authorized User accounts

Pro | USD 499 per Workspace | 10,000 AI Credits | 5,000 Tickets | Up to 100 per Workspace

Scale Up | USD 999 per Workspace | 30,000 AI Credits | 15,000 Tickets | Up to 100 per Workspace

This Schedule is the authoritative customer-facing description of standard monthly plan entitlements, metering, and recurring Boost pricing. Documentation may explain operation-specific mechanics but may not silently reduce the paid entitlement stated here or in an Order.

Plan | Monthly fee | Included AI Capacity | Included Ticket Capacity | Authorized User accounts

Pro | USD 499 per Workspace | 10,000 AI Credits | 5,000 Tickets | Up to 50 per Workspace

Scale Up | USD 999 per Workspace | 30,000 AI Credits | 15,000 Tickets | Up to 100 per Workspace

• Base Plan: Pro or Scale Up.

• AI Capacity Boost: none, +20%, +50%, or +100%.

• Ticket Capacity Boost: none, +20%, +50%, or +100%.

• Initial term: one month; automatic monthly renewal until cancelled.

• Billing cadence and currency: monthly in advance in USD.

• The completed Order states line items, subtotal, taxes if calculated and collected, total recurring charge, start date, and any displayed proration.

• Base Plan: Pro, with up to 50 Authorized Users per Workspace; or Scale Up, with up to 100 Authorized Users per Workspace.

• AI Capacity Boost: none, +20%, +50%, or +100%.

• Ticket Capacity Boost: none, +20%, +50%, or +100%.

• Initial term: one month; automatic monthly renewal until cancelled.

• Billing cadence and currency: monthly in advance in USD.

• The completed Order states line items, subtotal, taxes if calculated and collected, total recurring charge, start date, and any displayed proration.