Business Terms of Service
4. Access and use rightsChanged section
Subject to the Agreement and, for paid Services, timely payment, Nightvault grants the Customer a limited, non-exclusive, non-transferable, and non-sublicensable right during the applicable access period to permit Authorized Users to access and use the Services for the Customer’s internal business operations. The Customer may not resell, lease, timeshare, commercially distribute, or operate the Services as a service bureau unless an Order expressly permits it.
Each Base Plan applies to one Workspace, not to one individual user. Multiple subscribed Workspaces require separate Base Plans unless an individually negotiated Order states otherwise.
• The Customer decides who may access its Workspace and assigns least-privilege roles.
• The Customer promptly removes or changes access when it is no longer required.
• Each Account must be used by one identifiable person; Accounts may not be shared.
• The Customer protects credentials and authentication factors and promptly reports suspected compromise to security@operalonos.com.
Nightvault may improve, modify, or replace features over time but will not intentionally and materially reduce core paid functionality during a current paid Billing Period without reasonable notice where practicable, substantially equivalent functionality, or a right to terminate the materially affected Service with a refund of unused prepaid Fees. Changes required for security, law, prevention of harm, or external platform changes may occur sooner.
Alpha, beta, preview, evaluation, early-access, and experimental features may be incomplete, changed, or discontinued. Unless an Order says otherwise, they have no availability commitment, must not be used for critical production decisions, and may have separate capacity or data-handling terms.
21-day Trial: An eligible Customer may receive one 21-day Trial with up to 500 AI Credits, 1,000 Tickets, and 50 members under the versioned Trial policy recorded for its Workspace. No card is required, the Trial does not renew or convert automatically, and paid access requires a separate affirmative Checkout and payment authorization.
Trial limits are shared across the Workspace, have no cash value, and expire when the Trial ends. Nightvault may end or restrict a Trial for abuse, security, legal, capacity, or eligibility reasons. Trials and evaluation features are provided without a contractual SLA and remain subject to the Agreement, including the AUP, AI Product Terms, Privacy Notice, and DPA where applicable.
Subject to the Agreement and, for paid Services, timely payment, Nightvault grants the Customer a limited, non-exclusive, non-transferable, and non-sublicensable right during the applicable access period to permit Authorized Users to access and use the Services for the Customer’s internal business operations. The Customer may not resell, lease, timeshare, commercially distribute, or operate the Services as a service bureau unless an Order expressly permits it.
Each Base Plan applies to one Workspace, not to one individual user. Multiple subscribed Workspaces require separate Base Plans unless an individually negotiated Order states otherwise.
• The Customer decides who may access its Workspace and assigns least-privilege roles.
• The Customer promptly removes or changes access when it is no longer required.
• Each Account must be used by one identifiable person; Accounts may not be shared.
• The Customer protects credentials and authentication factors and promptly reports suspected compromise to security@operalonos.com.
Nightvault may improve, modify, or replace features over time but will not intentionally and materially reduce core paid functionality during a current paid Billing Period without reasonable notice where practicable, substantially equivalent functionality, or a right to terminate the materially affected Service with a refund of unused prepaid Fees. Changes required for security, law, prevention of harm, or external platform changes may occur sooner.
Alpha, beta, preview, evaluation, early-access, and experimental features may be incomplete, changed, or discontinued. Unless an Order says otherwise, they have no availability commitment, must not be used for critical production decisions, and may have separate capacity or data-handling terms.
21-day Trial: An eligible Customer may receive one 21-day Trial with base limits of 500 AI Credits, 1,000 Tickets, and 50 members under the versioned Trial policy recorded for its Workspace. When a qualifying production AI or Ticket operation reaches or would reach 95% of either base capacity, OperalonOS automatically applies one complimentary, non-recurring Continuity Boost for the remainder of that Trial, increasing the limits to 600 AI Credits and 1,200 Tickets. The bonus does not change the 50-member limit, has no cash value, and does not renew or convert to paid capacity. No card is required, the Trial does not renew or convert automatically, and paid access requires a separate affirmative Checkout and payment authorization.
Trial limits are shared across the Workspace, have no cash value, and expire when the Trial ends. Nightvault may end or restrict a Trial for abuse, security, legal, capacity, or eligibility reasons. Trials and evaluation features are provided without a contractual SLA and remain subject to the Agreement, including the AUP, AI Product Terms, Privacy Notice, and DPA where applicable.