Enterprise agreements
Frozen archiveStandard Order Form
A structured Order template that becomes binding only when completed and affirmatively accepted by authorized parties.
1. Conditional activation
A completed Order becomes operational only after Nightvault validates the required authenticated Stripe payment or subscription confirmation. Nightvault may request verification and withhold activation while a reasonable business, authority, payment-risk, sanctions, fraud, tax, or regulatory review remains open. A browser success page, incomplete payment, unsigned callback, or Sandbox event does not activate paid entitlement.
2. Parties and Workspace fields
- Provider
- Nightvault FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
- Customer
- The legal business name, entity or jurisdiction, address, billing contact, and authorized purchasing representative identified in the completed Order.
- Workspace
- The identified Workspace name or ID to which one Base Plan and any related Boosts apply.
3. Subscription and commercial fields
- Base Plan: Pro or Scale Up.
- AI Capacity Boost: none, +20%, +50%, or +100%.
- Ticket Capacity Boost: none, +20%, +50%, or +100%.
- Initial term: one month; automatic monthly renewal until cancelled.
- Billing cadence and currency: monthly in advance in USD.
- The completed Order states line items, subtotal, taxes if calculated and collected, total recurring charge, start date, and any displayed proration.
4. Incorporated documents and acknowledgments
A completed Order identifies the effective Terms, Refund and Cancellation Policy, Acceptable Use Policy, AI Product Terms, Commercial Capacity and Pricing Schedule, applicable DPA, and any expressly activated SLA or Security Addendum by document ID, version, and effective date.
- Customer purchases solely for legitimate business purposes.
- The accepting person is authorized to bind the Customer, incur disclosed charges, and use the payment method.
- One Base Plan applies to one Workspace unless the completed negotiated Order states otherwise.
- The recurring amount, automatic renewal, cancellation route, saved-method authority, and Material Use refund summary were displayed before acceptance.
- Customer received access to the identified effective document versions and affirmatively accepted them.